No, there are no paper tickets for Oregon Renaissance Faire 2025. Simply download the AXS mobile app (for iOS or Android) and scan your AXS Mobile ID at the main gate for entry. If you do not have a smartphone, please request support from AXS customer service via their website portal after you purchase your tickets. Have your order number and the email associated with your account on hand for quicker resolution. 

AXS Mobile ID is the identity-based method of delivery for venue entry. It is a secure, unique digital code associated with an AXS account. You can only get your AXS Mobile ID by signing in to the AXS App.

Learn more about AXS here.

Purchase your tickets online and download the AXS app to your device and sign into the app before arrival. As long as you have purchased your tickets and downloaded/signed into the AXS app, your AXS mobile ID will work offline. This does NOT work if you have not already downloaded and signed into the app.

No refunds.

WARNING - Please do not respond to users offering to sell or buy tickets via social media - many of these are scams.

The only safe and secure way to resell tickets to Oregon Renaissance Faire is through the AXS resale platform, which can be accessed by signing into your account via axs.com or the AXS app.

Tickets are fully transferable via the AXS app - tickets** can also be securely resold via the official AXS resale platform. You may also request a date exchange via AXS customer service; be advised that date transfers will NOT be approved once any date sells out.

**Discounted tickets of ANY type, including Single Day Senior/Military Discount, are NOT ELIGIBLE FOR RESALE, but are eligible for transfer to a friend via the AXS app. 

Follow these instructions to use the AXS Resale Platform:

1. On the Sales page, marked by the Sell icon, select Start Selling.
2. Review the bank account modal, then select Confirm.
3. Select an event, select the available tickets you want to sell, then select Continue.
4. Enter a price per ticket.
5. In Ticket Splitting, select how your tickets can be split up for selling.
6. In Listing Expiration, use the default time or select a custom time.
7. In Credit Card, select an existing credit card or add a new card.
8. (Optional) Add seller notes, as necessary.
9. Select Continue.
10. Review the listing, accept the terms, then select List Tickets.
11. Select Done.

Yes, all ticket types can be easily transferred to a trusted friend or family member via the AXS app or by signing into your account on AXS.com

Instructions for Transferring a Ticket:

1. On the Your Events page, marked by the Tickets icon, select the event you want to transfer from the Upcoming tab.
2. On the Tickets tab when viewing the ticket details, select Transfer.
3. Select the seats or tickets you want to transfer, then select Continue.
4. Enter the required information for the recipient, then select Continue.
5. Review and confirm the details of the transfer, then select Continue.
6. Select Done.

All ticket types can be exchanged to a different date, but the guest is responsible for any difference in price from the date of purchase to the request date.

If a date is sold out, you cannot change a ticket to that date; tickets must be available on the date you wish to attend. Tickets that have been transferred or resold cannot be changed to a different date. The original purchaser is the only guest able to change the date on a ticket.

To request a date change, please contact AXS Fan Support. There is no way to self-service date changes on the AXS app or website.

Sign into your AXS app or your account on AXS.com. If you don't have an account yet, create one before reaching out to customer support - you will need an account to manage your tickets. 

The easiest way to connect with one of our AXS Fan Support / Customer Service agents is to use LIVE CHAT during business hours. Simply visit the AXS support help page and click the LIVE CHAT at the bottom right corner of the page.

US Fan Support regular business hours are:
Monday – Friday: 8AM – 10PM CST
Saturday – Sunday: 12PM – 10PM CST

You can also contact AXS support by phone at 888.929.7849 during regular business hours. 

If you’d like to connect with AXS Fan Support outside normal business hours, please submit a ticket via email by clicking HERE.